Cashro ("Cashro", "we", "us", or "our") is a point-of-sale and business management platform operated by Unitech Solutions in Sri Lanka. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use Cashro software and related services (collectively, the "Services").
By using the Services, you agree to this policy. If you do not agree, please do not use the Services.
1. Who we are
The data controller for Cashro is:
2. Information we collect
Depending on how you interact with Cashro, we may collect:
- Business and account information — business name, contact person, billing details, subscription or licence information, and staff accounts you create.
- Operational data — sales, invoices, inventory, customers, suppliers, payments, and other records entered into Cashro as part of normal business use.
- Contact and support information — name, email address, phone number, and messages you send when requesting a demo, support, or onboarding.
- Website usage data — pages visited, browser type, device information, approximate location derived from IP address, and referral source.
- Technical and security data — log files, device identifiers, authentication events, and error reports used to keep the Services reliable and secure.
We do not intentionally collect sensitive personal data unless you choose to record it within your own business workflows.
3. How we use information
We use collected information to:
- Provide, operate, maintain, and improve Cashro and related support.
- Process transactions, backups, reporting, and account administration.
- Respond to enquiries, onboarding requests, and customer support.
- Send service-related notices such as security alerts, updates, or billing communication.
- Monitor performance, diagnose technical issues, and prevent fraud or misuse.
- Comply with applicable laws, regulations, and lawful requests.
We do not sell your personal information.
4. Legal basis and business responsibility
For website and account administration, we process information as needed to provide the Services and pursue our legitimate business interests. Where required, we rely on consent or contractual necessity.
If you use Cashro to store customer, employee, or supplier information, you are responsible for ensuring you have a lawful basis to collect and process that data, and for providing appropriate notices to the individuals whose data you record.
5. How information is stored and protected
We apply reasonable technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse, or alteration. These may include access controls, encrypted connections, monitored infrastructure, and restricted internal access on a need-to-know basis.
No method of transmission or storage is completely secure. You are responsible for safeguarding your account credentials and controlling access within your business.
6. Sharing with third parties
We may share information only where necessary with:
- Infrastructure, hosting, backup, analytics, or communication providers that help us operate Cashro.
- Professional advisers where required for legal, accounting, or compliance purposes.
- Authorities when required by law or to protect rights, safety, and security.
- A successor entity in the event of a merger, acquisition, or business reorganisation.
Service providers are expected to handle information only on our instructions and for the purpose for which it was shared.
7. International transfers
Your information may be processed or stored in Sri Lanka or in other countries where our service providers operate. Where information is transferred outside Sri Lanka, we take reasonable steps to ensure appropriate safeguards are in place.
8. Data retention
We retain information for as long as needed to provide the Services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Business records stored in your Cashro account remain available according to your subscription, backup settings, and operational needs unless deletion is requested and permitted by law.
9. Your rights and choices
Subject to applicable law, you may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion where retention is no longer necessary or lawful.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
To make a request, contact us at hello@cashro.pro. We may need to verify your identity before responding.
10. Cookies and local storage
Our website may use cookies, local storage, or similar technologies to remember preferences, support navigation, and understand how visitors use the site. You can control cookies through your browser settings, although some site features may not function correctly if cookies are disabled.
11. Children's privacy
Cashro is a business product and is not directed at children. We do not knowingly collect personal information from anyone under 18 years of age.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes may also be communicated through the website or by direct notice where appropriate.
13. Contact us
If you have questions about this Privacy Policy or how we handle information, contact:
